Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Lucky Star India, we believe that online gaming should be enjoyed as a form of entertainment only. Gaming is never a reliable way to earn money or solve financial problems. Always play with money you can afford to lose, and remember that the odds are always in favor of the house.
We are committed to promoting responsible gaming practices and protecting the well-being of our players.
Age Verification & Legal Requirements
Online gaming is only permitted for individuals who are 18 years of age or older (or the legal age of majority in your jurisdiction as per Indian law). We strictly enforce age verification for all players.
By accessing our platform, you confirm that you meet the legal age requirement and that gaming is legal in your region of residence.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Spending more time and money on gaming than intended
- Chasing losses by playing longer or with higher stakes
- Hiding your gaming activity from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gaming
- Using gaming to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gaming
- Lying to others about the extent of your gaming
- Feeling anxious or irritable when unable to play
- Failed attempts to control or reduce gaming
- Gaming with money meant for essential expenses (rent, food, bills)
Self-Help Tools & Player Protections
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set maximum amounts you can deposit within a specified period
- Loss Limits: Establish maximum loss thresholds to protect your bankroll
- Session Time Limits: Automatically log you out after a predetermined duration
- Reality Checks: Receive periodic reminders of time and money spent during gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from gaming for a period of your choice (7 days to permanent)
Contact our customer support team for assistance in activating any of these tools.
Professional Support Organizations
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
India
- All India Gaming Federation (AIGF) – Advocacy and support for responsible gaming in India
- Indian Psychiatric Society – Mental health support and addiction resources
International Support Services
- GamCare (UK) – Confidential support and counseling
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counseling and resources
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and support
www.responsiblegambling.org - National Council on Problem Gambling (USA) – Helpline and resources
www.ncpgambling.org
Need Help? Reach Out Today
If you believe you have a gambling problem or are concerned about your gaming habits, please seek professional help immediately. Admitting there is a problem is the first step toward recovery.
You can:
- Contact a support organization listed above
- Speak with a mental health professional or counselor
- Reach out to the customer support team at hemeratrading.net
- Talk to a trusted family member or friend
Remember: Help is available, and recovery is possible. You are not alone.